Contact Star Plumbing Co. LLC
Here's how to reach us. Call or send an email — a real person will get back to you. We serve Fort Collins and communities across Northern Colorado.
Get in Touch
Our Contact Information
The fastest way to get help is a phone call. If you'd rather write, email works too. Either way, you'll hear back from us — not an automated system.
📞 Phone
Call us directly. Someone picks up during business hours. For urgent situations, keep reading — we address that below.
Tap to CallEmail works well for non-urgent questions, scheduling requests, or if you want to describe the issue in writing first. We typically respond the same business day.
Send an Email🕐 Business Hours
Monday – Friday: 8:00 AM – 6:00 PM
We're closed on weekends. For urgent situations outside of regular hours, call the main number — see the section below.
📍 Location
Fort Collins, CO 80521
We're a mobile service company. We come to your property — we don't have a customer-facing shop location.
The Process
What Happens When You Call Us
We try to make the first call easy and low-pressure. Here's exactly what you can expect:
You Talk to a Real Person
No phone trees. No "press 1 for this, press 2 for that." Someone answers and is ready to listen.
We Ask a Few Questions
We'll ask about what you're experiencing — what's happening, how long it's been going on, what type of system or fixture is involved. This helps us come prepared.
We Schedule a Visit
We'll find a time that works for you and give you a two-hour arrival window. We confirm the day before, and we reach out if anything changes.
We Confirm the Day Before
You won't be left wondering if we're still coming. We confirm the appointment the day prior so you can plan your schedule accordingly.
We Provide a Written Estimate On-Site
After looking at the problem in person, we give you a written estimate before any work begins. You decide whether to move forward. There's no pressure either way.
Where We Work
Our Service Area in Northern Colorado
We're based in Fort Collins and serve communities across the Northern Colorado region. Our regular service area covers Fort Collins, Loveland, Wellington, Laporte, Windsor, Greeley, Estes Park, Red Feather Lakes, and Berthoud.
We also work on properties in rural areas outside these cities — particularly properties on well water and septic systems. If you're not sure whether you're in our coverage area, just call and ask. If we can't help, we'll tell you straight and try to point you in the right direction.
Urgent Situations
Have an Urgent Plumbing Problem?
If you're dealing with something that can't wait — a burst pipe, a septic backup, a pump that's completely stopped working — call us directly at (970) 672-3282. Don't submit a form and wait. Don't leave a voicemail and hope for the best.
We don't have an automated system routing your call. When something urgent happens, you need to speak with someone who can actually help. Call the number, explain what's going on, and we'll work out the fastest path to getting someone out to you.
For urgent situations, call directly:
(970) 672-3282 — Don't wait on an email response when something's actively going wrong.
We're Ready When You Are
Call us, shoot us an email, or just tell us what's going on. We'll ask a few questions, set up a visit, and bring a written on-site estimate. No obligations.
(970) 672-3282Mon–Fri 8:00 AM – 6:00 PM • Fort Collins, CO • About Us